Terms & Conditions
Welcome to Stylehub Corp.This
document is an electronic record in terms of Information Technology Act, 2000
and published in accordance with the provisions of Rule 3 ) of the Information
Technology (Intermediaries guidelines) Rules, 2011 that require publishing the
rules and regulations, privacy policy and Terms of Use for access or usage of
Stylehub Corp marketplace platform - www.Stylehub Corp.com (hereinafter
referred to as "Platform")
The Platform is owned by Stylehub
Corp, having its registered office at 63 Arihant Marketing, Sardar Hira Nagar,
A.K. Road, Surat, Gujarat.
Your use of the Stylehub Corp and
services and tools are governed by the following terms and conditions ("Terms of
Use") as
applicable to the Stylehub Corp including the applicable policies which are
incorporated herein by way of reference. By mere use of the Stylehub Corp, You
shall be contracting with Stylehub Corp Designs Private Limited, the owner of
the Platform. These terms and conditions including the policies constitute Your
binding obligations, with Stylehub Corp.
For the purpose of these Terms of
Use, wherever the context so requires "You" or "User" shall mean any natural or legal
person who has agreed to become a buyer on Platform by providing data while
registering on the Platform as Registered User. The term "Stylehub
Corp","We","Us","Our" shall mean Stylehub Corp and its
affiliates.
When You use any of the services
provided by Us through the Platform, including but not limited to, (e.g.
Product Reviews, Seller Reviews), You will be subject to the rules, guidelines,
policies, terms, and conditions applic
able to such service, and they
shall be deemed to be incorporated into this Terms of Use and shall be
considered as part and parcel of this
Terms of Use. We reserve the right, at Our sole discretion, to change, modify,
add or remove portions of these Terms of Use, at any time without any prior
written notice to You. You shall ensure to review these Terms of Use
periodically for updates/changes. Your continued use of the Platform following
the posting of changes will mean that You accept and agree to the revisions. As
long as You comply with these Terms of Use, We grant You a personal,
non-exclusive, non-transferable, limited privilege to enter and use the
Platform. By implicitly or expressly accepting these Terms of Use, You also
accept and agree to be bound by Stylehub Corp Policies including but not
limited to Privacy Policy as amended from time to time.
1. User Account, Password, and Security:
If You use the Platform, You shall
be responsible for maintaining the confidentiality of your Display Name and
Password and You shall be responsible for all activities that occur under your
Display Name and Password. You agree that if You provide any information that
is untrue, inaccurate, not current or incomplete or not in accordance with this
Terms of Use, We shall have the right to indefinitely suspend or terminate or
block Your access on the Platform.
If there is reason to believe that
there is likely to be a breach of security or misuse of Your account, We may
request You to change the password or we may suspend Your account without any
liability to Stylehub Corp, for such period of time as we deem appropriate in
the circumstances. We shall not be liable for any loss or damage arising from
Your failure to comply with this provision.
In the event of a device being
associated with multiple logins or sign ups, as a measure to enhance customer's
security and privacy as well as safeguarding your sensitive information for any
potential risks, Stylehub Corp sometimes consider moderating users and their
association with devices while using the Stylehub Corp app or website.
Your mobile phone number is
treated as Your primary identifier on the Platform. It is your responsibility
to ensure that Your mobile phone number and your email address is up to date on
the Platform at all times. You agree to notify Us promptly if your mobile phone
number or e-mail address changes by updating the same on the Platform through
an OTP verification. You agree that Stylehub Corp shall not be liable or
responsible for the activities or consequences of use or misuse of any
information that occurs under your Account in cases, including, where You have
failed to update Your revised mobile phone number and/or e-mail address on the
Platform. You agree to immediately notify Stylehub Corp of any unauthorized
use/breach of your password or account.
If You share or allow others to
have access to Your account on the Platform ("Account"), by creating
separate profiles under Your Account, or otherwise, they will be able to view
and access Your Account information, You shall be solely liable and responsible
for all the activities undertaken under Your Account, and any consequences
therefrom.
If You have not accessed Platform
for a period of 2 (two) Years, Your data (including transactional data) will be
deleted from Our record and You will not be able to access such data.
2. Services Offered:
Stylehub Corp provides a number of
Internet-based services through the Platform. One such Service enables Users to
purchase original merchandise such as clothing, footwear and accessories from
various fashion and lifestyle brands (collectively, "Products"). The
Products can be purchased through the Platform through various methods of
payments offered. The sale/purchase of Products shall be additionally governed
by specific policies of sale, like cancellation policy, exchange policy, return
policy, etc. (which are found on the FAQ tab on the Platform and all of which
are incorporated here by reference). It is clarified that at the time of
creating a return request, users are required to confirm (via a check box
click) that the product being returned is unused and has the original tags
intact. If the product returned by the user is used, damaged or if the original
tags are missing, the user’s return request shall be declined, and the said
product shall be re-shipped back to the customer. In the event that the return
request is declined, the user shall not be eligible for a refund, and Stylehub
Corp assumes no liability in this regard. Further, in the event that the user
fails to accept the receipt of the said re-shipped product, the user shall
continue to be not eligible for a refund, and Stylehub Corp assumes no
liability with respect to the return or refund for the said re-shipped product.
In addition, these Terms of Use may be further supplemented by Product specific
conditions, which may be displayed with that Product.
Stylehub Corp does not warrant
that Product description or other content on the Platform is accurate,
complete, reliable, current, or error-free and assumes no liability in this
regard.
3. Platform for Transaction and Communication:
The Users utilize to meet and
interact with one another for their transactions on the Platform. Stylehub Corp
is not and cannot be a party to or control in any manner any transaction
between the Stylehub Corp's Users. Henceforward:
All commercial/contractual terms
are offered by and agreed to between Buyers and Sellers alone. The
commercial/contractual terms include without limitation price, shipping costs,
payment methods, payment terms, date, period and mode of delivery, warranties
related to products and services and after sales services related to products
and services. Stylehub Corp does not have any control or does not determine or
advise or in any way involve itself in the offering or acceptance of such
commercial/contractual terms between the Buyers and Sellers.
Stylehub Corp does not make any
representation or Warranty as to specifics (such as quality, value, salability,
etc) of the products or services proposed to be sold or offered to be sold or
purchased on the Platform.
At no time shall Stylehub Corp
hold any right, title or interest over the products nor shall Stylehub Corp
have any obligations or liabilities in respect of such contract entered into
between Buyers and Sellers.
The Stylehub Corp is only a
platform that can be utilized by Users to reach a larger base to buy and sell
products or services. Stylehub Corp is only providing a platform for
communication and it is agreed that the contract for sale of any of the products
or services shall be a strictly bipartite contract between the Seller and the
Buyer. At no time shall Stylehub Corp hold any any right, title or interest
over the products nor shall Stylehub Corp have any obligations or liabilities
in respect of such contract. Stylehub Corp is not responsible for
unsatisfactory or delayed performance of services or damages or delays as a
result of products which are out of stock, unavailable or back ordered.
Pricing on any product(s) as is
reflected on the Platform may due to some technical issue, typographical error
or product information published by seller may be incorrectly reflected and in
such an event seller may cancel such your order(s).
You release and indemnify Stylehub
Corp and/or any of its officers and representatives from any cost, damage,
liability or other consequence of any of the actions of the Users of the
Stylehub Corp and specifically waive any claims that you may have in this
behalf under any applicable law. Notwithstanding its reasonable efforts in that
behalf, Stylehub Corp cannot take responsibility or control the information
provided by other Users which is made available on the Platform.
4. User Conduct and Rules on the Platform:
You agree, undertake and confirm
that Your use of the Platform shall be strictly governed by the following
binding
principles:
You shall not host, display,
upload, modify, publish, transmit, update or share any information
which:belongs to another person and to which You do not have any right tois
grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic,
paedophilic, libellous, invasive of another's privacy, hateful, or racially,
ethnically objectionable, disparaging, relating or encouraging money laundering
or gambling, or otherwise unlawful in any manner whateveris misleading in any
wayinvolves the transmission of "junk mail", "chain
letters", or unsolicited mass mailing or "spamming"promotes
illegal activities or conduct that is abusive, threatening, obscene, defamatory
or libellousinfringes upon or violates any third party's rights including, but
not limited to, intellectual property rights, rights of privacy (including
without limitation unauthorized disclosure of a person's name, email address,
physical address or phone number) or rights of publicitycontains restricted or
password-only access pages, or hidden pages or images (those not linked to or
from another accessible page)provides instructional information about illegal
activities such as making or buying illegal weapons, violating someone's
privacy, or providing or creating computer virusescontains video, photographs,
or images of another person (with a minor or an adult).tries to gain
unauthorized access or exceeds the scope of authorized access to the Platform
or to profiles, blogs, communities, account information, bulletins, friend
request, or other areas of the Platform or solicits passwords or personal
identifying information for commercial or unlawful purposes from other
usersinterferes with another USER's use and enjoyment of the Platform or any
other individual's User and enjoyment of similar servicesinfringes any patent,
trademark, copyright or other proprietary rights or third party's trade secrets
or rights of publicity or privacy or shall not be fraudulent or involve the
sale of counterfeit or stolen productsviolates any law for the time being in
forcethreatens the unity, integrity, defence, security or sovereignty of India,
friendly relations with foreign states, or public order or causes incitement to
thecommission of any cognizable offence or prevents investigation of any
offence or is insulting any other nationshall not be false, inaccurate or
misleadingshall not create liability for Us or cause Us to lose (in whole or in
part) the services of Our internet service provider ("ISPs") or other
suppliersA User may be considered fraudulent or loss to business due to
fraudulent activity if any of the following scenarios are met:
Users doesn't reply to the payment
verification mail sent by Stylehub Corp
Users fails to produce adequate
documents during the payment details verification
Misuse of another Users's
phone/email
Users uses invalid address, email
and phone no.
Overuse of a voucher code
Use of a special voucher not
tagged to the email ID used.
Users returns the wrong product.
Users refuses to pay for an order/
Users involved in the snatch and
run of any order
Miscellaneous activities conducted
with the sole intention to cause loss to business/revenue to Stylehub Corp
User with excessive returns
Repeated request for monetary
compensation for fake/used order
Stylehub Corp may cancel any order
that classify as 'Bulk Orders'/'Fraud orders' under certain criteria at any
stage of the product delivery. An order can be classified as 'Bulk
Order'/'Fraud Order' if it meets with the below mentioned criteria, and any additional
criteria as defined by Stylehub Corp:
Products ordered are not for
self-consumption but for commercial resale
Multiple orders placed for same
product at the same address, depending on the product category.
Bulk quantity of the same product
ordered
Invalid address given in order
details
Any malpractice used to place the
order
Any promotional voucher used for
placing the 'Bulk Order' may not be refunded
Any order paced using a
technological glitch/loophole.
Stylehub Corp does not facilitate
business to business transaction between Sellers and business customers. You
are advised to refrain from transacting on the Platform if You intend to avail
the benefits of input tax credit.
You shall not use the Platform for
any unlawful and fraudulent purposes, which may cause annoyance and
inconvenience and abuses any policy and rules of the company and interrupt or
causes to interrupt, damages the use by other Users of Stylehub Corp.
You shall not use any false e-mail
address, impersonates any person or entity, or otherwise misleads Stylehub Corp
by sharing multiple address and phone numbers or transacting with malafide
intentions.
We on certain landing page even
allow our Users to experience free exchange of ideas and observations regarding
interest in the field of fashion, including ‘viewing user generated content’
and/or ‘videos’ and ‘posting comments’. By accessing, viewing and/or posting
any user generated content to any specific dedicated page on the Platform, you
accept and consent to the practices described in these ‘Terms of Service’ and
‘Privacy Policies’, as well as any other terms of prescribed by the Stylehub
Corp on the Platform. You agree and undertake that when accessing, viewing
and/or posting any user generated content on these pages You will not imitate,
abuse, harass, any Customer/User or violate and exploit, any of these ‘Terms of
Service’ of the Platform.
You shall not use any
"deep-link", "page-scrape", "robot",
"spider" or other automatic device, program, algorithm or
methodology, or any similar or equivalent manual process, to access, acquire,
copy or monitor any portion of the Platform or any Content, or in any way
reproduce or circumvent the navigational structure or presentation of the
Platform or any Content, to obtain or attempt to obtain any materials,
documents or information through any means not purposely made available through
the Platform. We reserve Our right to bar any such activity.
You shall not attempt to gain
unauthorized access to any portion or feature of the Platform, or any other
systems or networks connected to the Platform or to any server, computer,
network, or to any of the services offered on or through the Platform, by hacking,
password "mining" or any other illegitimate means.
You may not pretend that You are,
or that You represent, someone else, or impersonate any other individual or
entity
You shall at all times ensure full
compliance with the applicable provisions of the Information Technology Act,
2000 and rules thereunder as applicable and as amended from time to time and
also all applicable Domestic laws, rules and regulations (including the
provisions of any applicable Exchange Control Laws or Regulations in Force) and
International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations
(including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax,
Central Excise, Custom Duty, Local Levies) regarding Your use of Our service
and Your listing, purchase, solicitation of offers to purchase, and sale of
products or services. You shall not engage in any transaction in an item or
service, which is prohibited by the provisions of any applicable law including
exchange control laws or regulations for the time being in force.
From time to time, You shall be
responsible for providing information relating to the products or services
proposed to be sold by You. In this connection, You undertake that all such information
shall be accurate in all respects. You shall not exaggerate or over emphasize
the attributes of such products or services so as to mislead other Users in any
manner.
You shall not engage in
advertising to, or solicitation of, other Users of the Platform to buy or sell
any products or services, including, but not limited to, products or services
related to that being displayed on the Platform or related to us.
The Content posted does not
necessarily reflect Stylehub Corp views. In no event shall Stylehub Corp assume
or have any responsibility or liability for any Content posted or for any
claims, damages or losses resulting from use of Content and/or appearance of
Content on the Platform. You hereby represent and warrant that You have all
necessary rights in and to all Content which You provide and all information it
contains and that such Content shall not infringe any proprietary or other
rights of third parties or contain any libellous, tortious, or otherwise
unlawful information.
Stylehub Corp hereby disclaims any
guarantees of exactness as to the finish, appearance, size, color etc., of the
final Product as ordered by the User. Stylehub Corp Return & Exchange
Policy offers you the option to return or exchange items purchased on Stylehub
Corp within the return/exchange period (Please read the Product Detail Page to
see the number of days upto which a product can be returned/exchanged,
post-delivery). In case of return or exchange of the purchased item, please
refer to the "Return and Exchange Policy" available on
https://www.Stylehub Corp.com/faqs#returns.
Please note that you can only use
Stylehub Corp Credits to buy products from your registered account on the
Stylehub Corp app orwebsite. Stylehub Corp Credits cannot be:
Used for payment of orders placed
on other Stylehub Corp accounts.
Transferred to any other Stylehub
Corp user's account, bank account, or wallets, etc.
Stylehub Corp may unilaterally
terminate Your account on any event as mentioned in the Terms Of Use under the
point no. 4. User Conduct and Rules on the Platform. Any Stylehub Corp credits
earned as goodwill compensation, earned via loyalty or referral program or
promotional campaigns or earned through gift cards purchased on other platforms
will be forfeited in such cases.
5. Contents Posted on Platform
All text, graphics, user
interfaces, visual interfaces, photographs, trademarks, logos, sounds, music
and artwork (collectively, "Content"), is a third party user
generated content and Stylehub Corp has no control over such third party user
generated content as Stylehub Corp is merely an intermediary for the purposes
of this Terms of Use. Such Content will become Our property and You grant Us
the worldwide, perpetual and transferable rights in such Content. We shall be
entitled to, consistent with Our Privacy Policy as adopted in accordance with
applicable law, use the Content or any of its elements for any type of use
forever, including but not limited to promotional and advertising purposes and
in any media whether now known or hereafter devised, including the creation of
derivative works that may include the Content You provide.
You may use information on the
products and services purposely made available on the Platform for downloading,
provided that Youdo not remove any proprietary notice language in all copies of
such documents,use such information only for your personal, non-commercial
informational purpose and do not copy or post such information on any networked
computer or broadcast it in any media,make no modifications to any such
information, anddo not make any additional representations or warranties
relating to such documents,In the event of return/cancellation of any products
in the order placed with an offer, thereby falling below the minimum required
threshold as required by the offer, the user shall be deemed ineligible for the
offer. Any cashback already credited would be void & be deducted from the
value of the item being returned/canceled & the remaining balance would be
processed as a refund. Stylehub Corp reserves the right to modify the terms and
conditions at any time, without prior notice..
6. Disclaimer of Warranties and Liability
All the materials and products
(including but not limited to software) and services, included on or otherwise
made available to You through Platform are provided on "as is" and
"as available" basis without any representation or warranties,
express or implied except otherwise specified in writing. Without prejudice to
the forgoing paragraph, Stylehub Corp does not warrant that: Platform will be
constantly available, or available at all or The information on Platform is
complete, true, accurate or non-misleading.
All the Products sold on Platform
are governed by different state laws and if Seller is unable to deliver such
Products due to implications of different state laws, Seller will return or
will give credit for the amount (if any) received in advance by Seller from the
sale of such Product that could not be delivered to You. You will be required
to enter a valid phone number while placing an order on the Platform. By
registering Your phone number with us, You consent to be contacted by Us via
phone calls and/or SMS notifications, in case of any order or shipment or
delivery related updates. We will not use your personal information to initiate
any promotional phone calls or SMS.
7. Selling:
As a registered seller, you are
allowed to list item(s) for sale on the Platform in accordance with the
Policies which are incorporated by way of reference in this Terms of Use. You
must be legally able to sell the item(s) you list for sale on the Platform. You
must ensure that the listed items do not infringe upon the intellectual
property, trade secret or other proprietary rights or rights of publicity or
privacy rights of third parties. Listings may only include text descriptions,
graphics and pictures that describe your item for sale. All listed items must
be listed in an appropriate category on the Platform. All listed items must be
kept in stock for successful fulfilment of sales. The listing description of
the item must not be misleading and must describe actual condition of the
product. If the item description does not match the actual condition of the
item, you agree to refund any amounts that you may have received from the
Buyer. You agree not to list a single product in multiple quantities across various
categories on the Platform. Stylehub Corp reserves the right to delete such
multiple listings of the same product listed by you in various categories.
We may provide you alternation
services (limited to alteration of length, alteration of the waist size) for
the garments purchased by You from Us. This service shall be free of cost and
no amount would be collected from You for such alteration. However, a nominal
fee as mentioned by Stylehub Corp at the time of creating the alteration
request (inclusive of service tax) would be applicable as convenience charge
towards pick up and drop of the garments or towards tailor visit (wherever
applicable).
8. Payment
While availing any of the payment
method/s available on the Platform, we will not be responsible or assume any
liability, whatsoever in respect of any loss or damage arising directly or
indirectly to You due to:
Lack of authorization for any
transaction/s, or
Exceeding the preset limit
mutually agreed by You and between 'Bank/s', or
Any payment issues arising out of
the transaction, or
Decline of transaction for any
other reason/s
All payments made against the
purchases/services on Platform by you shall be compulsorily in Indian Rupees
acceptable in the Republic of India. Platform will not facilitate transaction
with respect to any other form of currency with respect to the purchases made
on Platform.
Before shipping / delivering your
order to you, Seller may request you to provide supporting documents (including
but not limited to Govt. issued ID and address proof) to establish the
ownership of the payment instrument used by you for your purchase. This is done
in the interest of providing a safe online shopping environment to Our Users.
Further:Transactions, Transaction
Price and all commercial terms such as Delivery, Dispatch of products and/or
services are as per principal to principal bipartite contractual obligations
between Buyer and Seller and payment facility is merely used by the Buyer and
Seller to facilitate the completion of the Transaction. Use of the payment
facility shall not render Stylehub Corp liable or responsible for the
non-delivery, non-receipt, non-payment, damage, breach of representations and
warranties, non-provision of after sales or warranty services or fraud as
regards the products and /or services listed on Stylehub Corp's Platform.You
have specifically authorized Stylehub Corp or its service providers to collect,
process, facilitate and remit payments and / or the Transaction Price
electronically or through Cash on Delivery to and from other Users in respect
of transactions through Payment Facility. Your relationship with Stylehub Corp
is on a principal to principal basis and by accepting these Terms of Use you agree
that Stylehub Corp is an independent contractor for all purposes, and does not
have control of or liability for the products or services that are listed on
Stylehub Corp's Platform that are paid for by using the Payment Facility.
Stylehub Corp does not guarantee the identity of any User nor does it ensure
that a Buyer or a Seller will complete a transaction.You understand, accept and
agree that the payment facility provided by Stylehub Corp is neither a banking
nor financial service but is merely a facilitator providing an electronic,
automated online electronic payment, receiving payment through Cash On
Delivery, collection and remittance facility for the Transactions on the
Stylehub Corp Platform using the existing authorized banking infrastructure and
Credit Card payment gateway networks. Further, by providing Payment Facility,
Stylehub Corp is neither acting as trustees nor acting in a fiduciary capacity
with respect to the Transaction or the Transaction Price.
Payment Facility for Buyers:
You, as a Buyer, understand that
upon initiating a Transaction You are entering into a legally binding and
enforceable contract with the Seller to purchase the products and /or services
from the Seller using the Payment Facility, and You shall pay the Transaction
Price through Your Issuing Bank to the Seller using Payment Facility.
You, as a Buyer, may agree with
the Seller through electronic communication and electronic records and using
the automated features as may be provided by Payment Facility on any extension
/ increase in the Dispatch and/or Delivery time and the Transaction shall stand
amended to such extent. Any such extension / increase of Dispatch / Delivery
time or subsequent novation / variation of the Transaction should be in
compliance with Payment Facility Rules and Policies.
You, as a Buyer, shall
electronically notify Payment Facility using the appropriate Stylehub Corp
Platform features immediately upon Delivery or non Delivery within the time
period as provided in Policies. Non notification by You of Delivery or non
Delivery within the time period specified in the Policies shall be construed as
a deemed Delivery in respect of that Transaction. In case of Cash On Delivery
transactions, Buyer is not required to confirm the receipt of products or
services.
You, as a Buyer, shall be entitled
to claim a refund of the Transaction Price (as Your sole and exclusive remedy)
in case You do not receive the Delivery within the time period agreed in the
Transaction or within the time period as provided in the Policies, whichever is
earlier. In case you do not raise a refund claim using Platform features within
the stipulated time than this would make You ineligible for a refund.
You, as a Buyer, understand that
the Payment Facility may not be available in full or in part for certain
category of products and/or services and/or Transactions as mentioned in the
Policies and hence You may not be entitled to a refund in respect of the
Transactions for those products and /or servicesExcept for Cash On Delivery
transaction, refund, if any, shall be made at the same Issuing Bank from where
Transaction Price was received, or through any other method available on the
Platform, as chosen by You.For Cash On Delivery transactions, refunds, if any,
will be made via electronic payment transfers.Refund shall be made in Indian
Rupees only and shall be equivalent to the Transaction Price received in Indian
Rupees.For electronics payments, refund shall be made through payment facility
using NEFT / RTGS or any other online banking / electronic funds transfer
system approved by Reserve Bank India (RBI).Refunds may be supported for select
banks. Where a bank is not supported for processing refunds, You will be
required to share alternate bank account details with us for processing the
refund.Refund shall be conditional and shall be with recourse available to
Stylehub Corp in case of any misuse by Buyer.We may also request you for
additional documents for verification.Refund shall be subject to Buyer
complying with Policies.
Stylehub Corp reserves the right
to impose limits on the number of Transactions or Transaction Price which
Stylehub Corp may receive from on an individual Valid Credit/Debit/ Cash Card /
Valid Bank Account/ and such other infrastructure or any other financial
instrument directly or indirectly through payment aggregator or through any
such facility authorized by Reserve Bank of India to provide enabling support
facility for collection and remittance of payment or by an individual Buyer
during any time period, and reserves the right to refuse to process
Transactions exceeding such limit.Stylehub Corp reserves the right to refuse to
process Transactions by Buyers with a prior history of questionable charges
including without limitation breach of any agreements by Buyer with Stylehub
Corp or breach/violation of any law or any charges imposed by Issuing Bank or
breach of any policy.Stylehub Corp may do such checks as it deems fit before
approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions)
Transaction Price from the Buyer for security or other reasons at the
discretion of Stylehub Corp. As a result of such check if Stylehub Corp is not
satisfied with the creditability of the Buyer or genuineness of the Transaction
or other reasons at its sole discretion, Stylehub Corp shall have the right to
reject the receipt of / Buyers commitment to pay Transaction Price. For
avoidance of doubt, it is hereby clarified that the ‘Cash on Delivery’ feature
for payment, may be disabled for certain account users, at the sole discretion
of Stylehub Corp.
Stylehub Corp may delay notifying
the payment confirmation i.e. informing Seller to Dispatch, if Stylehub Corp
deems suspicious or for Buyers conducting high transaction volumes to ensure
safety of the Transaction and Transaction Price. In addition, Stylehub Corp may
hold Transaction Price and Stylehub Corp may not inform Seller to Dispatch or
remit Transaction Price to law enforcement officials (instead of refunding the
same to Buyer) at the request of law enforcement officials or in the event the
Buyer is engaged in any form of illegal activity.
The Buyer and Seller acknowledge
that Stylehub Corp will not be liable for any damages, interests or claims etc.
resulting from not processing a Transaction/Transaction Price or any delay in
processing a Transaction/Transaction Price which is beyond control of Stylehub
Corp.
Compliance with Laws:
As required by applicable law, if
the Customer makes a purchase of an amount equal to or above INR 2 00 000.00,
the Customer will be required to upload a scanned copy of his/her PAN card on
the Platform, within 4 days of making the purchase, failing which, the purchase
made by the Customer will be cancelled. The requirement to submit the PAN card
arises only once and if it has been submitted once by the Customer, it need not
be submitted again. The order of the Customer shall stand cancelled if there is
a discrepancy between the name of the Customer and the name on the PAN
Card.Buyer and Seller shall comply with all the applicable laws (including
without limitation Foreign Exchange Management Act, 1999 and the rules made and
notifications issued there under and the Exchange Control Manual as may be
issued by Reserve Bank of India from time to time, Customs Act, Information and
Technology Act, 2000 as amended by the Information Technology (Amendment) Act
2008, Prevention of Money Laundering Act, 2002 and the rules made there under,
Foreign Contribution Regulation Act, 1976 and the rules made there under,
Income Tax Act, 1961 and the rules made there under, Export Import Policy of
government of India) applicable to them respectively for using Payment Facility
and Stylehub Corp Platform.
Buyer's arrangement with Issuing
Bank:
All Valid Credit / Debit/ Cash
Card/ and other payment instruments are processed using a Credit Card payment
gateway or appropriate payment system infrastructure and the same will also be
governed by the terms and conditions agreed to between the Buyer and the
respective Issuing Bank and payment instrument issuing company.
All Online Bank Transfers from
Valid Bank Accounts are processed using the gateway provided by the respective
Issuing Bank which support Payment Facility to provide these services to the
Users. All such Online Bank Transfers on Payment Facility are also governed by
the terms and conditions agreed to between Buyer and the respective Issuing
Bank.
9. E-Platform for Communication:
You agree, understand and
acknowledge that Stylehub Corp is an online platform that enables you to
purchase products listed on the Platform at the price indicated therein at any
time. You further agree and acknowledge that Stylehub Corp is only a facilitator
and is not and cannot be a party to or control in any manner any transactions
on Stylehub Corp.
10. Indemnity:
You shall indemnify and hold
harmless Stylehub Corp, its owner, licensee, affiliates, subsidiaries, group
companies (as applicable) and their respective officers, directors, agents, and
employees, from any claim or demand, or actions including reasonable attorneys'
fees, made by any third party or penalty imposed due to or arising out of Your
breach of this Terms of Use, privacy Policy and other Policies, or Your
violation of any law, rules or regulations or the rights (including
infringement of intellectual property rights) of a third party.
11. Trademark, Copyright and Restriction:
Platform is controlled and
operated by Stylehub Corp and products are sold by respective Sellers. All
material on
Platform, including images,
illustrations, audio clips, and video clips, are protected by copyrights,
trademarks, and other intellectual property rights. Material on Stylehub Corp
is solely for Your personal, non-commercial use. You must not copy, reproduce,
republish, upload, post, transmit or distribute such material in any way,
including by email or other electronic means and whether directly or indirectly
and You must not assist any other person to do so. Without the prior written
consent of the owner, modification of the materials, use of the materials on
any other Stylehub Corp or networked computer environment or use of the
materials for any purpose other than personal, non-commercial use is a
violation of the copyrights, trademarks and other proprietary rights, and is
prohibited. Any use for which You receive any remuneration, whether in money or
otherwise, is a commercial use for the purposes of this clause. It is expressly
clarified that You will retain ownership and shall solely be responsible for any
content that You provide or upload when using any Service, including any text,
data, information, images, photographs, music, sound, video or any other
material which you may upload, transmit or store when making use of Our various
Service. However, We reserve the right to use/reproduce any content uploaded by
You and You agree to grant royalty free, irrevocably, unconditionally,
perpetually and worldwide right to Us to use the content for reasonable
business purpose.
12. Limitation of Liability:
In no event shall Stylehub Corp be
liable for any indirect, punitive, incidental, special, consequential damages
or any other damages resulting from:the use or the inability to use the
Services or Productsunauthorized access to or alteration of the user's
transmissions or databreach of condition, representations or warranties by the
manufacturer of the Productsany other matter relating to the services
including, without limitation, damages for loss of use, data or
profits, arising out of or in any
way connected with the use or performance of the Platform or Service. Stylehub
Corp shall not be held responsible for non-availability of the Stylehub Corp
during periodic maintenance operations or any unplanned suspension of access to
the Stylehub Corp. The User understands and agrees that any material and/or
data downloaded at Stylehub Corp is done entirely at Users own discretion and
risk and they will be solely responsible for any damage to their mobile or loss
of data that results from the download of such material and/or data. To the maximum extend that is permissible under law,
Stylehub Corp’s liability shall be limited to an amount equal to the Products
purchased value bought by You. Stylehub Corp shall not be liable for any
dispute or disagreement between Users
13. Termination:
Stylehub Corp may suspend or
terminate your use of the Stylehub Corp or any Service if it believes, in its
sole and absolute discretion that you have infringed, breached, violated,
abused, or unethically manipulated or exploited any term of these Terms of
Service or anyway otherwise acted unethically. Notwithstanding anything in this
clause, these Terms of Service will survive indefinitely unless and until
Stylehub Corp chooses to terminate them.If You or Stylehub Corp terminates your
use of the Platform or any Service, Stylehub Corp may delete any content or
other materials relating to your use of the Service and Stylehub Corp will have
no liability to you or any third party for doing so. However, your transactions
details may be preserved by Stylehub Corp for purposes of tax or regulatory
compliance.Stylehub Corp may unilaterally terminate Your account on any event
as mentioned in the Terms Of Use under the point no. 4. User Conduct and Rules
on the Platform. Any Stylehub Corp credits earned as goodwill compensation,
earned via loyalty or referral program or promotional campaigns or earned
through gift cards purchased on other platforms will be forfeited in such
cases. Returns/Refund for such Users shall be at the sole discretion of
Stylehub Corp.If You use any false e-mail address or use the portal for any
unlawful and fraudulent purposes, which may cause annoyance and inconvenience
and abuses any policy and rules of the company or mislead Stylehub Corp by
sharing multiple address and phone numbers or transacting with malafide
intentions then Stylehub Corp reserves the right to refuse access to the
portal, terminate accounts including any linked accounts without notice to you.
14. Jurisdictional Issues/Sale in
India Only:
Unless otherwise specified, the
material on the Platform is presented solely for the purpose of sale in India.
Stylehub Corp make no representation that materials in the Platform are
appropriate or available for use in other locations/Countries other than India.
Those who choose to access Platform from other locations/Countries other than
India do so on their own initiative and Stylehub Corp is not responsible for
supply of products/refund for the products ordered from other
locations/Countries other than India, compliance with local laws, if and to the
extent local laws are applicable.
15. Governing Law:
These terms shall be governed by
and constructed in accordance with the laws of India without reference to
conflict of
laws principles and disputes
arising in relation hereto shall be subject to the exclusive jurisdiction of
courts, tribunals, fora, applicable authorities at Bangalore. The place of
jurisdiction shall be exclusively in Bangalore.
16. Contacting the Seller:
At Stylehub Corp, we are committed
towards ensuring that disputes between Sellers and Buyers are settled amicably
by way of the above dispute resolution mechanisms and procedures. However, in
the event that You wish to contact Stylehub Corp about the seller, You may
proceed to do so by clicking on the seller name on the product listing pages.
Alternatively, You may also reach out to customer support at 080-61561999 or
access help center at https://www.Stylehub Corp.com/contactus
17. Disclaimer:
You acknowledge and undertake that
you are accessing the services on the Platform and transacting at your own risk
and are using your best and prudent judgment before entering into any
transactions through Stylehub Corp. We shall neither be liable nor responsible
for any actions or inactions of sellers nor any breach of conditions,
representations or warranties by the sellers or manufacturers of the products
and hereby expressly disclaim and any all responsibility and
liability in that regard. We shall
not mediate or resolve any dispute or disagreement between You and the sellers
or manufacturers of the products. We further expressly disclaim any warranties
or representations (express or implied) in respect of quality, suitability,
accuracy, reliability, completeness, timeliness, performance, safety,
merchantability, fitness for a particular purpose, or legality of the products
listed or displayed or transacted or the content (including product or pricing
information and/or specifications) on Platform. While we have taken precautions
to avoid inaccuracies in content, this website, all content, information
(including the price of products), software, products, services and related
graphics are provided as is, without warranty of any kind. At no time shall any
right, title or interest in the products sold through or displayed on Platform
vest with Stylehub Corp nor shall Stylehub Corp have any obligations or
liabilities in respect of any transactions on Platform.
Delivery Related - User agrees and
acknowledges that any claims regarding order delivery (including non-receipt/
non- delivery of order or signature verification) shall be notified to Stylehub
Corp within 5 days from the alleged
date of delivery of product reflecting on the Stylehub Corp portal. Non
notification by You of non-receipt or non-delivery within the time period
specified shall be construed as a deemed delivery in respect of that
transaction. Stylehub Corp disclaims any liability or responsibility for claims
regarding non-delivery, non-receipt of order (including signature verification
in Proof of delivery) after 5 days from the alleged date of delivery of product
reflecting on the Stylehub Corp portal.
Open Box Delivery -Open Box
Delivery is currently available in select pincodes only. In case of COD, the
payment of the product must be done before opening the box. In Open Box
Delivery, our delivery partner will open the package in front of you at the time
of delivery. Both the outer as well as the brand packing is opened and shown to
you. This ensures that you thoroughly check the product and accept its delivery
only after being satisfied. In case you find the product or parts of the
product to be missing, damaged or different from what you ordered please do not
accept the order and ask our delivery partner to take it back. In case of COD
orders, you'll get on-spot refund immediately from our delivery partner. In
case of prepaid orders, the refund will be credited back to the source. For
electronic devices, in case you find the device to be defective upon turning it
on, you may contact our customer care.
18. Stylehub Corp Shopping Groups (MSG) for
Flipkart Big Billion Days Sale:
Stylehub Corp Shopping Groups will
be activated at 23:59 hours from 15th Sept till 23:59 24th Sept. This construct
is
a part of an initiative that was started
during End Of Reason Sale. MSG will be accessible on all platforms (M-Web,
desktop, and App). However creation of the groups will only be possible on the
Stylehub Corp App during the valid time period.
You can start creating your MSG or
add new members to your group from 15th Sept. Your group will remain active
till 24th Sept 2017, 23:59 PM. Groups need to be active to be eligible for MSG
rewards. MSG group is only activated when it has a minimum of 3 members. It can
have a maximum of 20 members.
One person can only be a part of 1
MSG. In-case he wishes to join another group, he will have to exit the current
group he is a part of.
Once you agree to participate in
MSG, Stylehub Corp has the right to retain the groups for promotional purposes
in future. Stylehub Corp reserves the right to change/modify/add/delete any of
the terms and conditions of MSG.
19. Coupon for check-in From 15th Sept to 19th
Sept 2017:
Upon the MSG being active, each
member of the group will be awarded a special BBD coupon for taping on the
'Check-in button' placed inside
the group’s page, between 15th Sept to 19th Sept, 6PM. Coupon amount will
increase by Rs. 50 with each member who taps on the 'Check-in button'. The
coupon amount under this Offer shall expire at 23:59 on 24th September, 2017.
The final amount will be notified to the users on 20th Sept, 3 AM.
1. The online Offer is open and valid for all the
registered MSG’s, permanently residing in India, and above the age of 18 years
as on the start date of the sale.
2. The Offer is subject to changes, at the absolute
discretion of the participating seller/s.
3. The Offer will only applicable to the selected styles
in the linked catalogue.
4. Any coupons issued by Stylehub Corp and/or on behalf
of the participating seller/s or obtained otherwise will be disabled during
this Offer.
5. You shall ensure that the mobile number(s), e-mail
address and/or other details provided by You to Stylehub Corp are true,
accurate and in use, at the time of the online retail transaction. Any
liability, consequence or claim arising on account of any incorrect or outdated
information provided by the end customer to, same shall solely be borne by the
affected end customer. Stylehub Corp shall not be liable to verify the accuracy
and/or correctness of the information so provided by such customer.
6. Customers are advised to check the serviceability with
the area pin code before placing any order on the Platform.
7. Extra VAT may apply in addition to the unit sale price
on certain products, but the final inclusive price will not exceed the 'M.R.P.'
8. The images of the products shown are for visual
representation only and may vary from the actual product.
9. Customers are responsible for maintaining the
confidentiality of their mobile phones, e-mail accounts and passwords.
10. The prices of the product may vary during and after
the Offer is over. Thereby Stylehub Corp shall not be held liable for such
difference in the price of the product as they are offered by the participating
seller/s.
11. Product warranty shall be regulated by the terms and
conditions mentioned on the warranty card of respective products and Stylehub
Corp shall not be liable or responsible to the customer in for any indirect or
consequential loss or damage.
12. This Offer cannot be combined with any other online
offer on Stylehub Corp sponsored and/or offered by the participating seller/s.
13. The balance amount, after the discount has been
availed, will have to be paid by the customer at the time of purchase.
14. This Offer is applicable on Cash on delivery or Card
on Delivery feature is not valid. This Offer shall not be settled with cash in
lieu by Stylehub Corp or the seller.
15. Stylehub Corp Return & Exchange Policy offers you
the option to return or exchange items purchased on Stylehub Corp Mobile App
within the specified return/exchange period (Please read the Product Detail
Page to see the number of days upto which a product can be returned/exchanged,
post-delivery). In case of return of the purchased item, please refer to the
'Return Policy' on our website or write to Contact Us.
16. Orders may be split into separate shipments depending
upon the products ordered for, despite the customer having made one single
consolidated payment against one order ID. Separate shipments, after being
split, shall have separate expected delivery period.
17. By participating in this Offer, all eligible customer
agree to be bound by these 'Terms and Conditions', the 'Terms of Use', 'Privacy
Policy' and other relevant documentation that are available on Stylehub Corp
including any modifications, alterations or updates that may be made either by
Stylehub Corp or the participating seller/s. Stylehub Corp shall not be liable
or responsible to the customer in for any indirect or consequential loss or
damage.
18. Participating seller/s and/or Stylehub Corp reserves
the right to amend, modify, cancel, update or withdraw this Offer at any time
without notice. Upon such premature suspension, inconvenience, cessation,
withdrawal, termination or closure of the Offer, no person shall be entitled to
claim loss of any kind whatsoever.
19. Stylehub Corp reserves the right, in its sole
discretion, to disqualify any customer that tampers or attempts to tamper with
the deals/ offers or violates these 'Terms and Conditions' or acts in a
disruptive manner.
20. If Stylehub Corp has suspicion or knowledge, that any
customer has been involved in any fraudulent or illegal activity directly or
indirectly and/or is using the platform to order products not for his/her
direct usage during or after the Offer, then Stylehub Corp reserves the right
to disqualify that customer and any related customer.
21. Stylehub Corp shall not be responsible if some
purchase is not registered or is lost due to any network problems such as
breakdown of machinery, unclear/ disruption in the network or non-receipt of
payment from banks/payment gateways and/or the cost(s) charged by the network
operator(s). Any dispute in connection to the same shall be settled between the
end customer and the network operator without involving Stylehub Corp.
22. Stylehub Corp shall not be liable for any loss or
damage due to Act of God, Governmental actions, force majeure circumstances, or
any other reason beyond its control, and shall not be liable to pay any
monetary compensation or otherwise for the same.
23. You hereby agree to indemnify and keep Stylehub Corp
harmless against all damages, liabilities, costs, expenses, claims, suits and
proceedings (including reasonable attorney’s fee) that may be suffered by
Stylehub Corp as a consequence of (i) violation of terms of this Policy by You
(ii) violation of applicable laws (iii) any action or inaction resulting in
willful misconduct or negligence on Your part.
24. Stylehub Corp does not hereby warrant that the
Stylehub Corp call center will run concurrently and error free during and/or
after the 'Offer and Stylehub Corp shall not be directly liable for issues
related to technical and/or human error whatsoever. However, Stylehub Corp
shall work towards the best interest of the customer.
25. This Offer is subject to the laws of India and all
disputes arising hereunder shall be subject to the jurisdiction of courts,
tribunals or any other applicable forum at Surat.
26. The minimum shopping value shall be calculated on the
net amount received by Stylehub Corp after deducting, returns, cancellation,
refunds and other deductions.[ML7]
27. These coupons are for the sole purpose of the
participants’ use from his registered Email ID and not for the purpose of
further re-sale, promotion or distribution. Stylehub Corp reserves the right to
revoke the discount benefits at its discretion if such fraudulent activities
are suspected
20. Alteration Services
The free alteration services are
being extended to You by Stylehub Corp Designs Private Limited (“Stylehub
Corp”) on select items and categories solely (“Alteration Services”) for the purchases made by you on the
Stylehub Corp Platform, i.e. www.Stylehub
Corp.com, its
m-site and /or mobile application available on android and IOS (hereinafter
referred to as “Stylehub Corp Platform”), subject to the below terms and
conditions:
The Alteration Services shall be
offered on select products and categories only, in limited jurisdictions as
specified by Stylehub Corp. The availability of the Alteration Services shall
be clearly specified on the relevant product page on the Stylehub Corp
Platform.
The said Alteration Services are “Free of
Cost” as of now and
You shall not be charged any fee for the same. In the event our partner
requests any payment, whether in cash or kind, please raise the issue to us
immediately by writing an email to the customer care team.
PLEASE NOTE THAT ANY PRODUCT GIVEN BY YOU FOR ALTERATION SHALL BE
NON-RETURNABLE AND NON-REFUNDABLE. PLEASE DO NOT AVAIL THE ALTERATION SERVICES
IF YOU WISH TO RETURN THE PRODUCT. ALTERATION SERVICES ARE BEING EXTENDED ON AN
“AS IS” BASIS AND MAY BE AVAILED BY YOU AT YOUR SOLE RISK AND EXPENSE..
The Alteration Services are limited to the products purchased by You
on the Stylehub Corp Platform only. Please do not ask our partner to alter any product
purchased from a third party.
There are two possible modes /
options available to You for providing your measurements for the Alteration
Services:Doorstep Measurements: In this mode, our alteration partner comes to
your doorstep and takes your physical measurements. The products are altered as
per the measurements taken by the said alteration partner.
Sample: In this mode, you provide
a suitable sample to our alteration partner at your doorstep, at your risk. The
products are altered as per the measurements of the sample provided by You, and
the sample is returned to You along with the altered product.
Stylehub Corp may, in its sole
discretion, offer one or both modes to You.
The mode(s) / options (s)
available to You for providing the measurements shall be displayed to You on
the Stylehub Corp Platform at the time of placing the alteration request. In
the event both the modes are available to You, You shall be required to choose
the appropriate mode at the time of placing the request.
Stylehub Corp does not make any
warranty with respect to accuracy and correctness of the doorstep measurements
or the Alteration Services or the conduct of the alteration partner nor does
Stylehub Corp make any warranty or representation with respect to quality,
wear-ability or correctness of the products altered using the Alteration
Services.
The Alteration Services including
any ‘doorstep measurements’ taken by our alteration partners and collection of
“samples” are being extended to You on an as is and as available basis and
being availed by You at Your sole risk and expense, including the sample
provided by You.
9.In the event You are not
comfortable with our alteration partners for any reason whatsoever, You may (i)
cancel the alteration request on Stylehub Corp Platform instantly; or (ii) ask
the alteration partner to leave your premises immediately and reach out to our
customer care team.
10.In the event of any visible
damage and/or loss of the sample product by our alteration partners, the
liability of Stylehub Corp shall be limited to refunding the following amounts
to You: Maximum Liability of Stylehub Corp
*For Jeans: In case of Visible
Damage – Rs. 500/-. In case lost by the alteration partner – Rs. 1000/-
*For Trousers: In case of Visible
Damage – Rs. 500/-. In case lost by the alteration partner – Rs. 1000/-
*For Kurta / Kurti: In case of
Visible Damage – Rs. 300/-. In case lost by the alteration partner – Rs. 600/-
You understand and agree that the
samples are being provided to us at your sole risk; and irrespective of the
purchase price / maximum retail price of the sample provided by You, the
amounts specified above represent the entire and maximum liability of Stylehub
Corp and Your sole remedy, in case of any visible damage or loss of the sample
provided by You. You further understand and agree that the decision of Stylehub
Corp shall be final and binding in this regard. The amount shall be refunded by
Stylehub Corp into the bank account provided by You, upon due verification by
Stylehub Corp, within a period of 3 (three) to 5 (five) business days from the
date You provide your bank account details.
In case You are dissatisfied with
the Alteration Services or require any clarity on the Alteration Services,
please write to our customer care team.
Your use of the Alteration
Services is subject to the Terms of Use and Privacy Policy of Stylehub Corp
Platform.
Stylehub Corp reserves the right
to modify the terms of provisioning of the Alteration Services in its sole
discretion and without notice.
21. Cart Notification
You understand that, in the event
selected products in your cart is out of the inventory, Stylehub Corp provides
You an
option in your cart to select the
product of another seller, You understand that price of the product by another
seller may differ.
22. Multiple Sellers
You understand that products of a
particular style may be sold on the Platform by multiple sellers and the
product price on the listing page of the Platform, may not always reflect the
lowest price for that particular style. This is because the seller whose price
is displayed on the list page is selected based on the application of a number
of parameters and price is only one such parameter. However, once you land on
the product display page on the Platform for a specific style, You will have
access to the price offered by all sellers on the Platform for the relevant
style.
23. Convenience Fee
Subject to the Terms of Use and
the below terms and conditions, Stylehub Corp may levy a convenience fee on all
low
value orders on the Stylehub Corp
Platform, as detailed in FAQ (https://www.Stylehub Corp.com/faqs) and for cases
provided under point 5 below, hereinafter collectively referred to as
“Convenience Fee”.
The Convenience Fee shall be
specified on the shopping bag page on the Stylehub Corp Platform.
The Convenience Fee shall be
charged on the overall order value.
Stylehub Corp reserves the right
to modify/waive off the Convenience Fee from time to time.
The Convenience Fee shall be
quoted in Indian Rupees. You shall be solely responsible for compliance of all
applicable laws for making payments to Stylehub Corp Designs Private Limited.
To protect the rights of
customers, Stylehub Corp reserves the right to collect Convenience Fee for all
orders and disable cash on delivery option for accounts which have high
percentage of returns and shipments not accepted, of the number of orders placed
through such accounts.
24. Grievance Officer
In accordance with Information
Technology Act 2000 and rules made there under and the Consumer Protection
(E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer
are provided below:
Mr. Rishabh jain
Designation: Manager - CC - Social
Media
Stylehub Corp,
63-64-65, Arihant marketing
building,
A.K. road, Surat, Gujarat :
395008, India
Contact us: [email protected]
Phone: 08200626422
Time: Mon - Fri(9:00 - 18:00)
Customer Support: You can reach our customer support team to address any of your queries or complaints by clicking the link, selecting your order: https://www.stylehubcorp.com/contactus